State Farm® Insurance Agent Craig Rothstein
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
dale harper
October 10, 2024
5
out of
5
rating by dale harper
"Prime business interaction. Tee ansewed my questions in a laymen’s way, easy to understand and very appreciative on my part! I would recommend this experience to anyone in the market for expertise and very competitive insurance. I was made to feel comfortable and very satisfied, thank you Tee and State Farm."
We responded:
"Thank you so much for the great review, Dale! We’re thrilled to hear that we were able to answer your questions in a clear and easy-to-understand way. Making sure our customers feel comfortable and confident is one of our top priorities, and we’re glad you had such a positive experience. We appreciate your recommendation and look forward to continuing to provide you with competitive insurance and expert service. Thanks again from the entire team at Craig Rothstein State Farm!"
Sandra Bernard
July 25, 2024
5
out of
5
rating by Sandra Bernard
"I appreciate my agent Tea for working with me quickly . Very informative and helpful"
We responded:
"Thank you, Sandra, for the wonderful review! We're happy to hear that we were able to assist you quickly and provide the helpful, informative service you deserve. We're always here to support you with all your insurance needs. Thanks for choosing Craig Rothstein State Farm!"
Lisa Kendall
July 22, 2024
5
out of
5
rating by Lisa Kendall
"They helped me get the best rate! I have not paid this great a rate for years. They are very prompt at getting back to you with any questions or concerns."
We responded:
"Thank you so much, Lisa! We're so glad to hear that you found a great rate with us and that our team's prompt service made a difference. If you ever have any more questions or need further assistance, we're always here to help. We truly appreciate your trust in us!"
CRE
May 8, 2024
5
out of
5
rating by CRE
"Tee was very helpful! See made getting my new policies easy!"
We responded:
"Thank you for the kind words! We're ecstatic to hear that we were able to make your experience with us smooth and easy. We appreciate your trust in Craig Rothstein State Farm for your insurance needs. If you have any more questions or need further assistance, we're here to help!"
Oj Flex
April 25, 2024
5
out of
5
rating by Oj Flex
"Best quote and super convenient. They make it easy"
We responded:
"Thank you, Oj! We're thrilled to hear that you found our quotes competitive and our service convenient. Our goal is to make insurance as easy and stress-free as possible for you. If you ever need anything else, we're just a call or visit away! Thanks for choosing Craig Rothstein State Farm!"
Stephanie Erney
November 6, 2023
5
out of
5
rating by Stephanie Erney
"Angela saved me thousands of dollars on car and home owners insurance and I even have more coverage!!"
We responded:
"Thank you so much, Stephanie! We're thrilled to hear that Angela was able to save you thousands of dollars while providing even better coverage for your car and home. Our team is dedicated to finding the best solutions for our customers, and it's wonderful to know we could help you. If you ever have any questions or need further assistance, we're here for you! Thanks again for choosing Craig Rothstein State Farm."
Mario Barquero
November 3, 2023
5
out of
5
rating by Mario Barquero
"Very friendly team and easy to deal with! I recommend them 💯"
We responded:
"Thank you so much, Mario! We're thrilled to hear that you found our team friendly and easy to work with. Your recommendation means the world to us! If you ever need anything, we're always here to help. Thanks again! "
Donald Pope
September 29, 2023
5
out of
5
rating by Donald Pope
"They contacted me several times about switching. Each time there was no pressure. They checked my rates and were up front about whether they could compete with my current insurance. They finally did. And saved me $230 a month."
We responded:
"Thank you for the kind review Donald. We are glad that we were able to win your business and save you so much money on your insurance policies! Please do not hesitate to contact us if you need anything. Have a great rest of your 2023!"
Carey Kendig
September 1, 2023
5
out of
5
rating by Carey Kendig
"AJ Small was very helpful with some needs I had for my business. Thank you very much!"
We responded:
"Thank you for the kind review Carey! We are so glad that AJ was able to help you with your business insurance needs. "
Eugenia Jackson
July 31, 2023
5
out of
5
rating by Eugenia Jackson
"Very respectful people they do alot they help me wit my insurance n I appreciate that thank you"
We responded:
"Thank you Eugenia!"
Robert Renwick
May 11, 2023
5
out of
5
rating by Robert Renwick
"Very helpful and pleasant to do business with"
We responded:
"Thank you Robert!"
Charles Minich
April 27, 2023
1
out of
5
rating by Charles Minich
"They need to explain there policy coverage better"
We responded:
"Hi Charles, please call our office to discuss your concerns and we can try to make things right. We do not see that we've actually spoken with you since 2022, so if you are having coverage issues we would like to try to help. Also, you left this review for our Mountville location, but you are a customer at our Elizabethtown location. Give us a call at 717-367-5500 to chat. Thank you!"
Sam W
February 2, 2023
5
out of
5
rating by Sam W
"I have been with this state farm for many years. I usually work with Kylee and she's amazing at explain everything to me without making me feel dumb. She definitely makes it a painless experience."
We responded:
"Thank you for the kind review Sam!"
James Knapp
February 2, 2023
5
out of
5
rating by James Knapp
"State Farm has always been a dependable company for me and my family. The Mountville office has been great in answering any questions I have had. In the few times I have needed them, State Farm has been prompt and fair in covering my losses and needs."
We responded:
"Thank you James!"
Marc Elliott
January 13, 2023
5
out of
5
rating by Marc Elliott
"The service was amazing! The staff, Kylee in particular wss very welcoming and explained our policy very clearly( no lawyer speak). I would absolutely recommend State Farm and Kylee to anyone needing to get insuance, I guarantee you will not be disappointed!"
We responded:
"Thank you so much for your kind review Marc! We take pride in the services that we offer our customers. Thank you for trusting us with your insurance needs. Best wishes for 2023!"
Patricia Montgomery
December 14, 2022
5
out of
5
rating by Patricia Montgomery
"Craig n Margie are very pleasant. Helped me understand policies. Were very pleasant to work with to get the coverage I need all in one place. If you need: CAR HOME. INSURANCE LIFE CONTACT THIS OFFICE, EXPERIENCE THE BEST INSURANCE AGENTS TI HELP YOU THRU."
We responded:
"Thank you for the review Patricia. We are here for all of your auto insurance, life insurance, and home insurance needs. Best wishes for 2023!"
Eric Bernhardt
November 4, 2022
4
out of
5
rating by Eric Bernhardt
"I previously had state farm as an insurance partner, and it did not end well. A home claim was not honored by your company, burned breakers in the electrical cabinet.Despite my protestations, state farm did not send a representative to check box and wiring which ultimately cost over$8000 to repair- why?...Additionally state farm terminated my car insurance for one accident(at fault). Very highly irregular!.....hears hoping that the kind people from Kylee and the rest of her Mountville team would serve me better...yours truly,. Eric b"
We responded:
"Hi Eric, we certainly can't control claims and things of the sorts at an agent's office, but we are here to help in every way possible. If you ever have another claim and are having issues, please do not hesitate to reach out to us so we can make sure everything is being handled properly. Kylee and the rest of our team are here to serve you and assist in any and all ways that we can. Thank you for the review!"
Dawn Bornmann
October 11, 2022
5
out of
5
rating by Dawn Bornmann
"Great customer service experience"
We responded:
"Thank you Dawn for the kind review!"
Alyssa Wiker
September 21, 2022
5
out of
5
rating by Alyssa Wiker
"Kylee helped with my first auto insurance policy. She was very friendly and knowledgeable. She gave me a great bundle deal for auto and life insurance. I highly recommend her."
We responded:
"Thank you for the review Alyssa! We are glad that you trust our office for your first auto insurance policy. We are here to help in any way that we can. Bundling auto insurance and life insurance is certainly a great deal and ensures that you are properly protected in a lot of different aspects of life. If you ever need anything, please do not hesitate to reach out to our office. "
Duane Greenfield
September 18, 2022
5
out of
5
rating by Duane Greenfield
"It was very easy to switch insurances and save money"
We responded:
"Hi Duane, we are glad that the switch was very easy for you. Saving money is always a bonus! If you need anything, please do not hesitate to reach out to us!"
Chris Koberlein
September 13, 2022
5
out of
5
rating by Chris Koberlein
"Kylee is friendly, fast, and follows up. She makes it very easy!"
We responded:
"Thank you for the kind review Chris! We appreciate your business and trust."
Austin Musser
July 6, 2022
5
out of
5
rating by Austin Musser
"Amazing service! Love the State Farm team here with Craig Rothstein! Saved me a ton of money and took the time to give the best options available to destroy the competitors. Thank you!"
We responded:
"Hi Austin, thank you so much for the kind review. We are so happy that we were able to save you so much money on your insurance policies. If you ever need anything, please do not hesitate to reach out!!"
Zac Getz
April 4, 2022
5
out of
5
rating by Zac Getz
"The office staff is quick to respond and very friendly. I’m pleased with my coverage and service from Craig’s agency. Special thanks to Kylee and Andrew for their efforts!"
We responded:
"Thanks for the kind words Zac! Please don't hesitate to reach out if you need anything from us."
Sherliz Fabregas
April 4, 2022
5
out of
5
rating by Sherliz Fabregas
"My first time there but overall they amazing and very understanding."
We responded:
"Thank you Sherliz!"
michelle flock
March 7, 2022
5
out of
5
rating by michelle flock
"We communicated through text message until I was available to talk on the phone, They were able to get me a quote and have everything ready for when I called. **Edit** I had an accident and my car was totaled and they were sooooo helpful with the process and answering many questions while I was trying to find a new car.."
We responded:
"Thank you for the review Michelle! We are excited to work with you. Happy Holidays!"